You are now connected to Kristina from Amazon.com.
Me:Why hasn’t Mockingjay arrived? I pre-ordered it in April and now am told it’s not coming for 3 days! Grr Hello?
Kristina:Hello my name is Kris. I would be happy to help you.
Me:Hi Kris, I was expecting Mockingjay to be delivered today as this was the release day and I had pre-ordered it.
Kristina:Let me take a look at it for you.
Me:When I have pre-ordered in the past highly anticipated books (example-Harry Potter, it always arrived that day.
Kristina:It looks like when you placed that order you selected our free super saver shipping. So it shipped out today, but it’s going to take 5-9 business days for it to actually arrive.
Me:That was not the case with Harry Potter #7-I just pulled that order
Kristina:Just one minute while I take a look at that. Do you have the last four digits of that order?
Me:1643
Kristina:Thank you. I’m sorry I’m not seeing that order. What’s the full order number?
Me: ***-*******-***1643 preordered in February mailed July 19 for July 21 release day Had it before noon
Kristina:I’m sorry about that. I don’t see that order here. Sometimes we are able to get the orders there in a couple of days with super saver shipping, but it can take up to 9 business days for it to get there.
Me:I will be blogging my complaint later this evening. I’m a big Amazon fan and know this is not your personal fault but I am not happy Amazon should have communicated that they were going to do this pre-release differently. I would have ordered it from the bookstore that is two blocks away from me instead of pre-ordering on Amazon.
Best Book I Have Not Read 
Ugh… thank you for voicing my every opinion. I was SO disappointed, and more than that, I thought I was going to have a riot at school!!! I’m thankful that I have it on my Kindle, but my students are the ones suffering. They have waited for so long! I’m furious with Amazon.com!!!!!
Same scenario here! I’m so disappointed in Amazon for not delivering!! I will never pre-order from them again. I saw Mockingjay in the stores EVERYWHERE, but walked right on past because I just couldn’t justify spending the additional money since I already have one COMING!!! Grrrr!! So…I’ve yet to read it.